Terms of Service
Last updated: August 27, 2026
Welcome to Asiatic Artisan. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.
Products and Services
Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing
All prices are subject to change without notice. We reserve the right to modify prices at any time. If you have already placed an order, the price you agreed to will be honored.
Custom Designs
For custom design orders, you grant us a license to use your designs for production purposes. You represent and warrant that you have the right to use and authorize us to use any designs, images, or content you provide.
Orders and Payment
Order Acceptance
Your order is an offer to purchase digital products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraud.
Payment Terms
Payment must be received before your order is processed and digital download access is granted. We accept various payment methods as indicated on our website. All payments are processed securely through third-party payment processors.
Order Cancellation
Due to the immediate nature of digital downloads, orders cannot be cancelled once payment is processed and download links or files have been made available or customization work has begun.
Digital Delivery & Access
Digital Download Delivery
All products sold on our website are instant digital downloads or custom digital design files. No physical items will be shipped or delivered to your address.
Returns and Refunds
Our Returns & Refund Policy is available on our website. Because our products are instant digital downloads, they are deemed "used" immediately after download or access. Therefore, we generally do not offer refunds, exchanges, or cancellations once a purchase is completed. For defective or damaged files, please review our full Returns & Refund Policy.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Asiatic Artisan or its content suppliers and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our content without our prior written permission.
User Accounts
When you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
- Provide accurate and complete information
- Keep your account information up to date
- Notify us immediately of any unauthorized use
- Maintain the security of your password
Prohibited Uses
You agree not to use our services:
- For any unlawful purpose or in violation of any laws
- To infringe upon intellectual property rights
- To transmit harmful or malicious code
- To impersonate others or provide false information
- To interfere with the operation of our services
Limitation of Liability
To the fullest extent permitted by law, Asiatic Artisan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.
Indemnification
You agree to indemnify, defend, and hold harmless Asiatic Artisan and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of our services or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: legal@asiaticartisan.com
Address: Asiatic Artisan Studio, Lahore, Pakistan